As of 22 April 2009 this website is 'frozen' in time — see the current IFLA websites
This old website and all of its content will stay on as archive –
World Library and Information Congress: 73rd IFLA General Conference and Council
"Libraries for the future: Progress, Development and Partnerships"
19-23 August 2007, Durban, South Africa
Frequently asked questions and answers
How can I register?
You may still register at conference registration desk at the conference site.
Can I register for the Conference by phone?No, unfortunately it is only possible. You need to register by filling out a registration form, either online or as a hardcopy.
How much do I need to pay to attend?
This depends on whether you are an IFLA member or not and the moment on which you register.
What if I need to cancel my registration?
Notification of cancellation and refund requests must be submitted before 15 May, 2007 in writing to the Congress Secretariat, Concorde Services. The fee for cancellations received before 15 May, 2007 is Euro 50.
For cancellations after 15 May, 2007 no refunds will be given.
I would like to make a change in my registration. Is that possible?
Yes, you can contact Concorde Services in writing to change your registration.
Please send an e-mail to firstname.lastname@example.org or send a fax to:
Please mention your family name and registration number in the correspondence.
Where can I pick up my badge onsite?
Badges can be picked up onsite in the congress venue. Details on the exact opening hours and location of the desks will the announced in due time.
How do I know if I'm registered?
If you are registered, you will receive a confirmation of your registration by e-mail within six weeks. In case you have not received a confirmation after six weeks, please contact Concorde Services.
How can I pay my balance?
Please note: Online conference registration - with the possibility of online payment - will be available in September!
You can pay for your registration by credit card or bank transfer in Euro:
You can also pay for your registration by bank transfer (ZAR)
With reference of your family name and your registration number.
Once your transfer is done, please forward a copy of your completed bank transfer to:
In case you wish to pay with credit card please fill out the details on the Credit Card Payment fax form.
Are the socials included?
Yes, the social events are included but you need to indicate that you wish to attend on the registration form!
How can I book a room?
Has my hotel room been booked?If you are registered, you will receive a confirmation of your registration by e-mail within six weeks. This confirmation will include the hotel details. In case you have not received a confirmation after six weeks, please contact Concorde Services: mailto:email@example.com
What if I need to cancel my hotel reservation?
Changes and cancellations of hotel reservations should be made directly to Concorde Services in writing only. If notification of cancellation is received in writing by the Conference Secretariat before 1 May, 2007 we will charge your credit card for Euro 50 administration fee. If you have to cancel after the deadline the maximum of one night stay plus 10% of the total reservation costs will be charged. In the case where the hotel is able to re-sell the room only 10% of the total reservation costs will be charged. Please do not contact the hotel directly as all reservations are handled by the Conference Secretariat.
I found a lower rate on the Internet. How is that possible?
The rates for the congress hotels have been negotiated not only for their price but also for their booking conditions. This means the congress is sure of having hotel rooms against a good price but are also sure of good cancellation conditions. However the congress will not be able to reserve all the rooms in the hotel. This means if the hotel is not fully booked, they will offer some rooms at a lower rate to ensure occupancy. You may compare it to an airline ticket. If you ask the person next to you on the plane, chances are low you have paid the same fee. Please be informed that you are not obliged to reserve a hotel room via Concorde Services should you wish to make your own arrangements.
Does the hotel include breakfast and taxes?
Yes, all hotel rates include breakfast, VAT and City Tax is included. Excluded is the 1% levy tax which will be added to invoice upon check-out.
What are the hotel fees?
The prices of the hotel rooms are in South African Rand (ZAR), the
Where are the hotels located?
For the location of hotels please refer to the Map of Durban.
Where can I see the programme before the congress?
The programme is available on the congress website at:
How can I submit a paper?
The content of the IFLA Conference Programme is organised by different professional groups
(Sections and Core Programmes). All papers have to be submitted through one of these groups
which should be approached directly if you would like to contribute a paper.
Where will the exhibits be?
The exhibition will be held in the congress venue International Convention Centre (ICC).
What are the exhibit hours?
Sunday, 19 August
Monday, 20 August
Tuesday, 21 August
Wednesday, 22 August
Who is exhibiting?
The exhibition is open to all companies, governmental bodies and other organisations with products and services related to the library field, such as:
automation, books, periodicals & documents, audio/visual equipment & materials, equipment, furniture & supplies and services. The company names of the exhibitors will be published on the website around April, 2007.
Can I get a discount on my airfare to the congress?At this moment it is not possible to get a discount on your airfare. As soon we have more information available we will publish it on the website.
Do I need a visa?
Under normal circumstances foreign delegates from countries within the European Union, The United States of America, Canada and Australia can stay in South Africa up to 90 days without a visa.
However, passports must be valid for no less than 30 days (one month) after the expiry of your intended stay in South Africa.To avoid any visa problems we would advise all foreign participants to check with the South African Embassy in their country.
Please ensure to contact the embassy as soon as possible to avoid visa problems!
Travel within Durban
Is there a shuttle service from the airport to the hotel or congress centre?The average taxi fare from the airport to the hotel is approximately ZAR 150.- (Euro 19.- / USD 24.-). Should the conference organize a shuttle service from the airport to the conference hotels, this will be announced on the website.
How do I get from my hotel to the congress venue and what do I pay for this?
Please see below the following overview
What are the nice places to see in Durban/South Africa?
A website that gives you more information about Durban and South Africa is:
My question is not listed
Should your question not be on this list, please send your question to firstname.lastname@example.org. We will answer your question and update the FAQs.